Lead Support Worker

Job Description

Lead Support Worker - Nights

Salary £27,500per annum, £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw)

Torquay, Devon

We cant offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. Were brilliant at what we do, and we look after each other just as much as we support our customers. If youve ever felt like just a number in your current job, this could be the change youve been waiting for.

Youll help people with complex needs live more independently, where no two days are the same. One moment youre helping someone take a big step towards their goals, the next youre supporting them through lifes everyday ups and downs.

What youll do

  • Lead support planning and coordinate with colleagues and partner agencies to deliver person-centred support

  • Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

  • Support Customers with daily tasks like budgeting, tenancy sustainment cooking and attending appointments

  • Work with multi-agency teams to safeguard and empower our customers

  • Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every day! If youre ready to leave behind the ordinary, do something that really matters. Be part of one of the UKs Great Places to Work!

You have

  • Passion and experience in supporting others ideally in a supported housing setting

  • Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

  • Experience assessing referrals and coordinating support

  • The ability to work under your own initiative, remain calm under pressure and have a resilient approach

  • Working with customers with complex mental health issues to support their recovery

The practical bits

  • 11 or 12 hour shifts on a rolling rota over 7 nights, including some weekend and bank holiday working.

  • Service based in Torquay

  • Although youll work nights, we do get together regularly for training and team meetings.

  • You need an Enhanced with barring list (we pay)

Whats in it for you?

  • 34 days leave, rising to 39 (this includes bank holidays and a me day)

  • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

  • Matching pension contribution (up to 7% and life insurance of 3x basic salary)

  • Instant pay access with Stream

  • 800+ discounts on shops, holidays, days out, tech and more

Find out more

Click APPLY NOW to see our Support Coordinator Job Description,(what we call the role internally!)find out about us, for help to apply and our benefits. Roles can close early, so dont wait.

For reasonable adjustments email .


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Job Overview

ID:

2493223

Date Posted:

Posted 11 hours ago

Expiration Date:

16/07/2026

Location:

Torquay

Salary:

Competitive

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